Welcome to Trident Support


Here you can learn more about Trident products, view online manuals, connect with other Trident users or contact us to get service, support, and professional advice straight from the experts who builts and designed your RFID equipment.

Support is incredibly important to us.  We want you to know that help isn’t very far away. Contact us with a problem and one of our experts will solve that problem ASAP.

TimeMachine Manual

Here is our online searchable TimeMachine Manual, it contains everything you need to know about your TimeMachine.

Downloads Centre

As a Trident customer you have free access to our software and updates such as TagScan, TinyScore and many more.

Support Request

Are you a Trident customer?

Contact us to be added to the secret Trident RFID Tech Support Facebook group. A group full of Trident customers and employees where questions can be asked and solutions can be shared.

Trident Feature Request


Feature Request?

Fill in the form to the left to let us know of your feature request.

Scroll down
jQuery(function(){ jQuery(".scroll").fadeIn("slow"); jQuery(window).scroll(function (event) { var scroll = jQuery(window).scrollTop(); if(scroll < 100){ jQuery(".scroll").addClass("show").fadeIn("slow"); }else{ jQuery(".scroll").removeClass("show").fadeOut("slow"); } //console.log(scroll); }); });